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The Importance of Notifying Customers

With the IClass FS, communication with customers is improved, resulting in services performed with higher quality, in addition to providing increased customer satisfaction and consequent loyalty. The software is configurable to send notices, messages and e-mails at different times in the customer service cycle, through e-mails and SMS. With the functionality of communicating with the customer, a large part of the manual work performed by employees of the company’s office is automated by the functions offered, freeing their employees for other activities that have greater added value for their business.

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