Customer's area

If you are having difficulty accessing the support channel within the system, fill out the form and we will get back to you.

Support

If you are a customer:

We inform that in view of the importance of controlling contagion due to Corona virus (COVID-19) and in accordance with the recommendations of public agencies regarding the use of remote work, it will be necessary to make changes to the IClass Customer Support telephone contact numbers, which will be carried out only by the number:

(21) 3005-2414

The other service channels and schedules will not be changed.

To open calls through IClass: enter your username and password in the system and locate the Help icon at the bottom of the system and present on all pages. This link will guide you to the ticket section, FAQ, videos and training.

We count on your understanding.

Sincerely, Support Team