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Always be ahead of deadlines with contract management and SLA

IClass FS manages contracts and service SLA intelligently, through flexible scheduling according to the type of service and service areas.

With the software it is possible to monitor and configure terms of commitment, service level goals, technical support and contractual terms of your customers.

With this configuration, contract and SLA management is easier. Managers receive notifications of services identified as outside the defined standard, allowing immediate correction.

Benefits of this module

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