Control your Work Orders and the entire Workforce Management. With IClass FS, it is possible to efficiently manage the entire operational team, according to the service terms, by scheduling and tracking services efficiently on dashboards and maps. Define the strategies to get ahead and gain productivity.
Increase your productivity
Visualize your teams and Work Orders online, on Dashboards and maps, configuring Geofencing.
Manage the schedule and deadlines of each job
Manage SLA with flexible scheduling according to the type of service and service areas.
Improve the customer experience
Perform intelligent scheduling of the Work orders considering the routes of the teams, displaying a ranking of the best technicians considering service areas, skills and time windows.
Control your inventory and consumption
Control your company’s stock, from the entry of materials to the consumption made in field services.
Get a 360º view in real time
Control the real service´s capacity and have a comparative view between number of Work Orders and your possible teams scheduling.
Throw away spreadsheets and paper
Mobile app with your all service appointment, including image capture, digital signature, checklist, material consumption and equipment and asset allocation.
Segments served and testimonials of success of IClass FS in several segments
IClass One is the solution integrated with SAP Business One, which allows the integration of services, inventory, customers and more.
Meet partners who already have integrations and take a look at our architecture with each system.