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iclass.comercial​

Software for Equipment Rental Companies

Automate your operation with our software and increase your productivity

The equipment rental segment needs to control its technical teams and equipment provided to customers quickly and efficiently. Service times are often short, which brings a great challenge to fulfill the service SLA, without increasing the number of employees, which leads to a reduction in the margin of the contracts signed.

aluguel equipamentos equipment rental segment

“I was looking for a service order system to streamline customer service, making it easier to check and analyze data by the quality sector, making it easier to send information to the customer. The reason for choosing IClass FS is that it was the system that came closest to our needs!

The results we achieved working with IClass FS were:
1. Ease of team logistics
2. Sending service orders according to service criteria
3. Agility in completing the questionnaire.

After the implementation of the tool was finished, we were able to locate where the technicians are on maps, streamlining the logistics, helping to optimize the service time, facilitating the sending of the technician closest to the location to perform the service.

The highlight of the experience of using the tool is the ease of managing the teams in the field, in addition to the support being very fast to solve problems.

I recommend the IClass FS for companies that want to closely monitor their teams in the field and facilitate their service logistics. “

Marcos Mouta

SBLOK Geradores case study Renowned company, with customers all over Brazil

logo SBLOCK depimento IClass FS 1024x320 equipment rental segment

IClass FS provides managers with a tool with high added value that will:

Main software features for equipment rental companies that will optimize their field management

Increase the productivity of your teams

View teams and the service order online, on panels and maps, with the possibility of configuring electronic fences.

Increase customer and employee satisfaction

Perform intelligent scheduling of the service order online considering the routes of the teams, with the display of a ranking of the best technicians and the division by service area, skills and work schedules.

Reduce operating costs, increasing the margin for each contract.

With the software it is possible to monitor and configure terms of commitment, service level goals, technical support and contractual terms of your customers.

Gain greater control and prioritization of the organization's needs

IClass FS uses information from the field force to determine the work capacity of the technical team according to items such as geography, time and type of service.

Tracking maintenance performed on all equipment

The System allows the configuration of recurring calls, associated with the activities of the maintenance plans agreed with each customer and equipment.

Mobile Module for External Staff

The mobile module eliminates the need for your external team to fulfill a service order using a paper or spreadsheet, and offers a platform for your external team

Get to know our solutions closely for your company​

Do you need a tool to help you control your operation and monitor your teams in the field?

Be sure to get to know IClass FS up close, the presentation is quick, made by video, and can be expanded according to your needs. Contact us and let our team show you all the benefits of our solutions, through an online presentation of IClass FS. Write the most convenient times in the message field.

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